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Shipping With CareWe understand the importance of your artwork arriving in perfect condition. All prints will be securely packaged in a rigid mailer or rolled in a sturdy mailing tube. Each order is printed on demand to ensure optimal quality.
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Shipping within AustraliaGreeting card sets are typically shipped from my art studio in Port Macquarie. I aim to post orders within 24-48 hours, and you can expect to receive your order within 5-7 days. No artwork will be for sale framed or mounted. For all paper prints, they are printed on demand and shipped directly from my print lab in New South Wales, Australia. Your order will be printed and shipped within 7 days, and delivery time can range from 5-14 days depending on the print lab's workload. If you have a specific deadline for your made-to-order print, please reach out to me, and I will make every effort to ensure it reaches you on time.
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International ShippingPlease anticipate an additional 1-2 weeks for the arrival of your order. If you do not see your country listed as a shipping option, please contact me here, and I will gladly add your location to my shipping rates.
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Mailing MethodGreeting cards, calendars and smaller paper prints are shipped using Australia Post for reliable delivery. To provide convenience, courier-shipped items are typically sent with the 'Authority to leave' option. This allows the delivery person to leave your parcel in a safe location if you are not available to receive it personally.
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Shipping RatesShipping Rates Within Australia: Enjoy a flat rate of $14.95 for shipping via Australia Post, which includes tracking for your convenience. Even better, orders over $120 qualify for free shipping, including canvas and framed prints. Express post in Australia is available at $19.95. Shipping Rates Overseas: We offer shipping to International Countries as follows: New Zealand, flat rate of $35. UK and Europe, flat rate of $48. US, Canada and Japan, flat rate of $52. South Africa and Singapore, flat rate of $45. UAE, flat rate of $60. Please note that shipping costs may increase without notice. We are here to assist you with any inquiries regarding shipping costs to your specific location. Please don't hesitate to contact us for further information.
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Tracking Your OrdersOnce a shipping label is attached to your order, I will promptly send you a tracking number via email. You can conveniently track your parcel directly from this email. Please note that occasionally, this email may end up in your spam folder, so kindly check there if you haven't received the tracking information as expected. If your item is being custom printed, rest assured that I will update your order with a tracking number as soon as I receive it from my print lab.
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Our productsOur online store offers greeting cards and printed artworks. Original artworks will be on sale soon. We do not sell artwork framed or mounted.
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Our Commitment to Quality and CareEvery artwork we craft is a heartfelt creation, meticulously tailored for you. We capture the essence of each original artwork through professional photography, ensuring every detail is preserved.
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Premium Materials for Lasting EleganceWe exclusively use Ilford Paper, a 310gsm archival-quality, 100% cotton rag paper renowned for its ability to showcase sharp, vibrant details and ensure long-lasting image stability. This superior paper guarantees that your prints will remain pristine for years to come.
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Preservation TipsTo maintain the integrity and beauty of your print, we recommend framing it under glass and keeping it away from direct sunlight. These precautions help protect against any potential damage and preserve the quality of your artwork.
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Copyright and Intellectual PropertyAll artworks are copyrighted and are the exclusive intellectual property of our studio. Unauthorised reproduction or distribution of any artwork is strictly prohibited and will be pursued to the fullest extent of the law.
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Return PolicyYour satisfaction is my top priority, and I am dedicated to delivering the highest quality prints that will bring joy to your space. In the unlikely event that there is a problem with your order, I am here to help. If your print arrives damaged or incorrect, please reach out to me, and I will swiftly arrange a replacement for you. Your satisfaction is important to me, and I want to ensure that you receive exactly what you expected. Please note that I do not offer refunds or exchanges for change of mind. To provide transparency and accuracy, I make every effort to represent my prints as true to life as possible in my store listings. I encourage you to carefully review the full product description, including sizing, before making a purchase. If you have any questions or concerns, please don't hesitate to contact me here. I am more than happy to assist you. Thank you for your understanding and for choosing my artwork to enhance your space. Your satisfaction is my utmost priority, and I am committed to providing you with a delightful experience with my artworks. CONTACT US
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